Still Getting Bills from Comcast, One Month After Cancelling

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  • Problem: Keep getting bills. I cancelled account a month ago.
  • BRUCE_ > My Issue: Keep getting bills. I cancelled account a month ago.
  • Christell > Hello BRUCE_, Thank you for contacting Comcast Live Chat Support. My name is Christell. Please give me one moment to review your information.
  • Christell > It's a pleasure to have you on chat. I hope you're doing well today!
  • Christell > Hi Bruce!
  • Christell > Oh my,
  • Christell > Thank you for bringing this to our attention.
  • Christell > Bruce, pelase be assured that we already stopped billing you since 08/30/14 and you actually have a credit balance with us for $-3.57 and a refund check will be sent to you 4-6 weeks from the date of disconnection
  • BRUCE_ > So, the bill I received in my email five days ago -- 11 September -- can be ignored?
  • Christell > Yes definitely! Please do disregard that as it is not yet your final and updated bill
  • BRUCE_ > Thank you. Good bye.

Be strong, and courageous.
Dixi et salvavi animam meam
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